INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, the products are all real shots. For specific product specifications, please refer to the title and description. Differences in craftsmanship and lighting may result in slight variations.

Where can I view my sales receipt?

Sales receipts can be found in your email inbox, the "Order History" or "My Account" section of the website, or viewed through your account.

How can I return an item?

View return policy: Confirm the return deadline and requirements on the store website (such as retaining labels, using original packaging).
Prepare purchase voucher: Find your paper receipt, packing list, or electronic order confirmation information (usually in your account order history).

Will you restock items indicated as “out of stock?”

Yes. Products marked as' out of stock 'are currently out of stock and will be replenished in the future. If you urgently need them, please contact me via email. I will reply to you within 24 hours. Exception: Certain products may include but are not limited to supply chain issues, high demand, seasonal products, limited edition products, or discontinued products.

Where can I ship my order?

We support most countries and regions worldwide; the specific options will be displayed after you select your address during checkout. International shipping usually takes varying amounts of time depending on the distance.

INFORMATION ABOUT US

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